Digital accessibility — a web for everyone

The legal framework in Luxembourg

Since the transposition of European Directive (EU) 2016/2102 and the European Accessibility Act (EU 2019/882), websites and mobile applications must comply with accessibility criteria based on the WCAG 2.1 AA standards.

In Luxembourg, this obligation applies to:

• public-sector websites (administrations, municipalities, schools, etc.);
• private companies offering essential services to the public (banks, e-commerce, transport, etc.) as of June 28, 2025.

Note: administrative and criminal penalties may apply in the event of non-compliance with accessibility requirements.

Learn more about legal obligations.

Why make a website accessible?

Digital accessibility is not limited to a legal obligation: it is above all a human and inclusive approach.
An accessible website guarantees every user (including people with visual, auditory, motor, or cognitive disabilities) a smooth and equitable experience.

Concrete benefits:

• Improved user experience
  Clear navigation, sufficient contrast, and logical structure benefit all visitors—not only those with specific needs.
• Better search engine optimization (SEO)
  Search engines favor well-structured, accessible, and semantically consistent websites.
• Inclusion and social responsibility
  Providing universal access to information affirms values of equity and respect—a strong message for your brand image.
• Regulatory compliance
  Anticipating the requirements of the European Accessibility Act helps avoid penalties and strengthens your website’s credibility.

How Ineako integrates accessibility into its projects

Our projects are designed to be inclusive from the outset:

• High-contrast, readable design
• Keyboard navigation and screen reader support
• Alternative text for images
• Clear and accessible forms
• Automated and manual accessibility testing before launch

We also conduct accessibility audits and support companies in achieving compliance.